Sports referees - maestros of assertiveness
These professional referees are absolute models of calm assertiveness.
Assertiveness - Make Your Boundaries Clear
So there it is. Real life lessons in assertiveness, learnt the hard way.
Practical Assertiveness - The Neighbour’s Fridge
Dealing with difficult people can feel uncomfortable as it runs counter to our basic “fight or flight” human-programming. In confrontational situations we can find it challenging to take control of and suppress our adrenalin to remain calm
How to get what you want in your negotiation - “Shy kids get no sweets”
How might this behaviour hinder our chances of a successful negotiation outcome?